WaterCAN has recently received numerous complaints from individuals across South Africa, expressing concerns about being billed for air that runs through their water meters instead of actual water. We understand the importance of addressing this issue promptly and accurately.

Water meter

In order to assess the extent of this problem and better advocate for a resolution, we kindly request your assistance. By sharing your experiences through the form below, you contribute valuable insights that will help us gauge the prevalence of this billing discrepancy.

Your participation is crucial in enabling us to advocate for fair and transparent water billing practices. Please take a moment to fill in the form below and share your thoughts. Your input will play a vital role in understanding the scope of the issue and taking steps towards a resolution.

1 Step 1
Have you noticed air running through your water meter, , causing the meter to record this as water usage?
Have you queried your water bill amount?
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