AIR IN WATER METER

WaterCAN has recently received numerous complaints from individuals across South Africa, expressing concerns about being billed for air that runs through their water meters instead of actual water. We understand the importance of addressing this issue promptly and accurately.

In order to assess the extent of this problem and better advocate for a resolution, we kindly request your assistance. By sharing your experiences through the form below, you contribute valuable insights that will help us gauge the prevalence of this billing discrepancy.

Your participation is crucial in enabling us to advocate for fair and transparent water billing practices. Please take a moment to fill in the form below and share your thoughts. Your input will play a vital role in understanding the scope of the issue and taking steps towards a resolution.

1 Step 1

Name

Street address of where the water meter is located.

Town or city where water meter is located.

In which municipality is the water meter located?

Have you noticed air running through your water meter, , causing the meter to record this as water usage?

YesNo

If yes to the above question, what do you think the cause of the air running through your meter is?

What type of water meter do you have? Please include meter name and model if possible, and whether it is electronic or manual.

If you have a video of the air running through your meter feel free to upload it. Or a photo of your water meter.

Upload

How much are you paying for water a month?

Have you queried your water bill amount?

YesNo

If yes to the above, what is your reference number?

Fill in your email address here if you would like to be kept up to date on this campaign and any other relevant communication from WaterCAN.

WaterCAN has recently received numerous complaints from individuals across South Africa, expressing concerns about being billed for air that runs through their water meters instead of actual water. We understand the importance of addressing this issue promptly and accurately.

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WaterCAN has recently received numerous complaints from individuals across South Africa, expressing concerns about being billed for air that runs through their water meters instead of actual water. We understand the importance of addressing this issue promptly and accurately.